Thursday, 13 October 2011
Checking In: How much do you need to know?
So what does it all mean? Well we as agents can save ourselves and our clients time by doing a little bit of guest profiling during the check in. Simple questions such as 'What brings you to town?' and 'Are you here on vacation?' while you are processing guest information during the check in procedure can tailor your orientation speech saving both you and your guest time.